Shipping Policy
Shipping Information
RosemaryNorlelo strives to deliver your order as soon as possible. To receive your order as fast as possible we offer same day shipping for orders placed Monday through Friday before 3:00 P.M. Eastern Standard Time*. Orders placed over the weekend or after 3:00 P.M. Eastern Standard Time may be processed on the following business day.
*Excludes products shipping directly from our suppliers.
Additionally, RosemaryNorlelo will be closed in observance of the following holidays. Orders placed on these dates may be processed on the following business day.
New Year's Day
M.L.K. Day
Good Friday
Memorial Day
4th of July - Independence Day
Labor Day
Thanksgiving & Day After
Christmas Eve and Christmas Day
New Year's Eve & New Year's Day
Shipping Destinations
We currently ship to all 50 U.S. states. At this time we do not ship to any location outside the U.S. including Canada and Mexico.
We proudly offer FREE worldwide shipping via USPS/DHL! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 21 business days. Please consider any holidays that might impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at RosemaryNorlelo@gmail.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on RosemaryNorlelo you are responsible for the cost of return shipping back to RosemaryNorlelo. Please refer to our Return Policy for further information on how to make a return.
Lost/Stolen Packages
RosemaryNorlelo is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at RosemaryNorlelo@gmail.com.
RosemaryNorlelo strives to deliver your order as soon as possible. To receive your order as fast as possible we offer same day shipping for orders placed Monday through Friday before 3:00 P.M. Eastern Standard Time*. Orders placed over the weekend or after 3:00 P.M. Eastern Standard Time may be processed on the following business day.
*Excludes products shipping directly from our suppliers.
Additionally, RosemaryNorlelo will be closed in observance of the following holidays. Orders placed on these dates may be processed on the following business day.
New Year's Day
M.L.K. Day
Good Friday
Memorial Day
4th of July - Independence Day
Labor Day
Thanksgiving & Day After
Christmas Eve and Christmas Day
New Year's Eve & New Year's Day
Shipping Destinations
We currently ship to all 50 U.S. states. At this time we do not ship to any location outside the U.S. including Canada and Mexico.
We proudly offer FREE worldwide shipping via USPS/DHL! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 21 business days. Please consider any holidays that might impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at RosemaryNorlelo@gmail.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on RosemaryNorlelo you are responsible for the cost of return shipping back to RosemaryNorlelo. Please refer to our Return Policy for further information on how to make a return.
Lost/Stolen Packages
RosemaryNorlelo is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at RosemaryNorlelo@gmail.com.